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Reviews

From 246 reviews
phil rogers
phil rogers

The technician arrived promptly, was professional and courteous. Took measurements and discussed the process and what to repair. Very patient and reassuring. Very much appreciated the loaner cooler.

Response from business owner

Phil,

We take your comfort very serious. We will do whatever we can to help assist in times of need. If that means getting you a portable AC to keep you comfortable while your new AC is getting installed we will do it. Thanks for being a great customer. – Tyler

via Google
Ashley Wheeler
Ashley Wheeler

Everyone did a great job helping to diagnose and fix our air conditioner. Workers were friendly and helpful!

via Google
Vince Guido
Vince Guido

Great experience!! Highly recommend and if you have the chance to request a technician, Jacob Cotter did an awesome job!

via Google
Don I
Don I

THANK YOU, FOR YOUR COURTEOUS, ONTIME SERVICE. TYLER WAS KNOWLEDGEABLE, AND

EVEN THO OUR A/C UNIT WAS OLD, HE KNEW HOW TO REPAIR OUR PROBLEM AND WE HAD

COOL AIR AGAIN. THANKS SIMPLE HOME COMFORT, WE WILL CALL ON YOU AGAIN.

Lin Wiseman
Lin Wiseman

This is a very good and honest company. They care about their customers and give fair estimates. Always on time and you get an email/text when service person is about 20 minutes away with their name and picture. I highly recommend this …

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via Facebook
N Schott
N Schott

Zach from Simple Home Comfort came out to look at my unit within one day of calling to get them out. He was very knowledgeable, upfront, and honest about his recommendations for my unit. Nothing but great experiences with this company.

via Google
Brian Deuchar
Brian Deuchar

Great company, would recommend them for anyone who needs ac service or new installation.

Response from business owner

Brian,

Thanks for allowing us into your home to service the AC and fix the plugged drain line. – Tyler

via Google
Joe and Joey McThrall
Joe and Joey McThrall

Simple Home Comfort and Jacob absolutely saved the day and came to our rescue! After getting the run-around for 2 weeks from the original company that installed our air system just 2 1/2 years ago (and then trying to postpone coming for …

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Response from business owner

Joe & Joey,

Thanks for the awesome review. As a business owner, there is nothing better then hearing that our tech went way out of his way to take care of our customers. Jacob is one of our master tech and he is great at his job. We are grateful to have him on our team. Were also glad to have you as customers as well. Please reach out to us if you need us again. Thanks – Tyler

via Google
carlton cox
carlton cox

simple home comfort has great price, great service. doesn't oversell you on anything. i would recommend them to anyone. they have repaired my AC system on 2-3 occasions and i will call them whenever i need them in the future..

Response from business owner

Carlton,

its been great helping you out on a few occasions, from your heating system to your thermostat and drain lines. We are very grateful that you continue to reach out to us for all you Heating and cooling needs.

-Tyler

via Google
GARY S
GARY S

After the guys got here they were very good , kind and informative. We will continue to deal with your company!

Stephanie Usrey
Stephanie Usrey

We came home from a trip to find both AC Units down. We called SHC about 2pm and they were at the house by 4pm. By 8am the next morning the team were back and we were up and running by 9:30. 2 techs came out in the morning to allow for a …

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Response from business owner

Stephanie,

Hey its never a good time to have your AC units break, especially when you get home from a long weekend and have "both" systems down. Glad we were able to get you back up and running efficiently. Please reach out to us in times of need. -Tyler

via Google
Bruce Churley
Bruce Churley

I had simple home tune up my AC unit to be ready for the frigid Az winter that's soon to hit. Jacob called me when he was on his way . After checking out the system, he took the time to explain everything and how the system was doing. When …

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Response from business owner

Bruce,

Thank for being a great customer and the great review. We appreciate it, Thanks -Tyler

via Google
kevin kazmaier
kevin kazmaier

Purchased New last Year...Best Company to use by far. Great Price. Fantastic service people (Joel) called with issue...service within a half hour. I just bought another house and already plan to use Simple Home Comfort for that place for …

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Response from business owner

Thank you.

via Google
Jinxie B
Jinxie B

We were able to get a next day appt with a schedule was helpful, professional, friendly and knowledgeable. The tech was prompt, skilled and knowledgeable. Excellent company.

Response from business owner

Jinxie,

Thanks for the great review. Our tech Jacob is one of the best. He respect your home and property and tries to give you many options when it comes time to repairing the AC system. Glad he was able to get your system back up and running quickly. Please reach out if you need anything. -Tyler

via Google
Connie Heintz
Connie Heintz

Two years ago 4th of July our AC decides to quit working. New to San Tan Valley did not have a clue who to call (especially on a Sunday night, late... after 5pm). So I did what most people would do these days and did a Google search on my …

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Response from business owner

Connie,

Hey were here to help, we strive to always be prompt and available when issues arise. Glad we were able to help you out on one of the biggest holidays of the year. Just give is us a call if you ever need anything. -Tyler

via Google
Robert brannen
Robert brannen

Simple Home Comfort was quick to resolve the problem with our central air conditioning unit. Very professional and knowledgeable.

Response from business owner

Robert,

Thanks for allowing us into your home again and servicing your AC units. -Tyler

via Google
Josh Johnson
Josh Johnson

Fast friendly, polite and very helpful and and informative. prices are great and haven't had a bad service yet. highly recommend at least giving them a call.

Response from business owner

Josh,

Once again, thanks for allowing us into your home. We glad your new unit is keeping you cool. Thanks -Tyler.

via Google
Debbie B
Debbie B

I would highly recommend them. Tyler was honest and upfront about the AC unit.

Allison Kirts
Allison Kirts

Great experience with Simple Home Comfort. They explained what they did and what services i will need in the future. Very informative and efficient.

Response from business owner

Allison,

Thanks for the review. Were grateful for the great review. -Tyler

via Google
Jim McManus
Jim McManus

Always very professional and reasonable. And patiently answers all questions. Simple Home Comfort is the best.

via Facebook
Brent Mason
Brent Mason

I have worked with Simple Home Comfort for both my home and my business. Each time they have been prompt, fair, and have done an excellent job. I really appreciate being able to work with people like this who do a great job and also try …

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via Facebook
Jim McManus
Jim McManus

Always very professional and reasonable. And patiently answers all questions. Simple Home Comfort is the best.

Response from business owner

Jim,

Were here to help and listen. We are here if you ever need anything. -Thanks Tyler

via Google
Kelly Flannery
Kelly Flannery

The overall experience was great. I am never anxious to spend money on repairs but we bought our Toll Brothers home 10 years ago. I have had the units serviced 3 times from other companies. Our master bed and bath was always a warmer …

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Response from business owner

Kelly,

Our techs are always providing you with the best options of keeping your house cool. We truly take make it our passion for keeping you cool and comfortable all year. We glad the upgrades on duct work has worked and is keeping you cool. Call us if you need anything. -Tyler

via Google
Shari M
Shari M

Tyler and his company are very responsive. He called ahead to make sure he had what I needed and verified the cost, and visited me the same day. The service call went smoothly and professionally. What more can you ask? I would definately …

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Response from business owner

Shari,

We alway want to provide the best service. We’re grateful that you trusted us to let us fix you AC system. Thanks for the review. -Tyler

via Google
Jessica Christian
Jessica Christian

I was extremely impressed by the service provided by Simple Home Comfort! Before they ever arrived the experience was above and beyond, the on time service of a phone call and text when they were on their way, with a photo for safety before…

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Response from business owner

Jessica,

Your correct, we send you a pic of the tech coming out so you know who is coming to your door. These are uncertain times. We take all the necessary steps to make you feel safe in your worn home. Thanks for the great words on Jacob and Zach. They are great employees. Thanks for the great review. -Tyler.

via Google
jamie larson
jamie larson

We recommend Simple Comfort to everyone! They have always been responsive – even on holidays. They explain an issue when found & give you options for the repair so you can make an educated decision. Always friendly & professional!

Response from business owner

Jamie,

Thanks for always allowing us to serve you. We’re glad your our customer. Thanks -Tyler

via Google
Alma Pinela
Alma Pinela

Tylor came out way before my schuduled appointment time and went right to work, he was very professional and a pleasant to work with.. He did the work needed on my unit without trying to up sell me on other things I didnt need.. He was in …

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Response from business owner

Alma,

Glad you gave us a call for a 2nd opinion. We will always tell you the truth and be honest even if it cost us the job. We’re here to get you back up and running the best way we can. Thanks for the business. -Tyler.

via Google
Alan Carey
Alan Carey

All was fine except when ask to receive a copy of the vIp agreement before I agree to it supposedly the office did not want to bother emailing a copy very disappointed as I was interested in it but had no idea of what it covered

Response from business owner

Alan,

Thanks for allowing us into your home. Sorry to hear that there was some communication issues on the maintenance agreement. Our tech included all the info you were requesting in a estimate for you via email. We also have it listed on our website for all to see. We hope this cleared up any issues you may have had and look forward to continually helping and serving your AC & Heating system. Thanks -Tyler

via Google
Ron L
Ron L

I would like to thank simple Home Comfort AC for giving me on their schedule and having a technician out to repair my AC unit as quickly as possible. They did a very good job communicated everything very clearly and we came to a workable …

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Alan Grimes
Alan Grimes

Great work, show up when they said, they put in that extra effort. Honest and reliable. Better price than most.

Response from business owner

Alan,

Thanks for the business and the review. Hope you enjoy your new system. Let us know if we can help you out. Thanks -Tyler

via Google
Mary Diamond
Mary Diamond

the phone is answered promptly, and I have been known to get same-day service. extremely important when you live in the valley of the sun! Honest and professional.

Response from business owner

Thank you, Mary! We know how important it is to stay cool in the Valley! We appreciate your business and look forward to helping you again should you need it. Thanks for using Simple Home Comfort!

via Facebook
Michael P
Michael P

Tyler was very helpful. He was courteous and time efficient.

Mary Diamond
Mary Diamond

Been dealing with simple home comfort for probably a year-and-a-half. Always prompt, quality service. Jacob is always very professional, explains everything in detail, and answers questions so that I can understand them. Unsure about value …

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Response from business owner

Mary,

Thanks for the review. -Tyler

via Google
Connie Jetter
Connie Jetter

Awesome.Joel is great...I trust him...thanks so much

Response from business owner

Connie,

Thanks for letting us know how our techs are doing. We appreciate you as a quality customer. -Tyler

via Google
Homer Simpson
Homer Simpson

Had a GREAT first experience with Simple Home Comfort and tech Jacob Cotter. We were having an issue with no heat in the master bedroom. I called Simple Home Comfort upon the recommendation of a friend. I was helped by a very pleasant lady …

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Response from business owner

Gregory,

Thanks for the great word about us and our tech Jacob. We are always doing training so that our tech know exactly what to look for when issues arise. Were glad that Jacob was able to get you back up and going. Please reach out to us if you need anything. Thanks -Tyler

via Google
Stephen Hathcock
Stephen Hathcock

I had both of my AC units replaced a year and it was an amazing experience dealing with Simple Home Comfort. They were friendly, professional and very helpful in answering all of our questions. They should up and completed the services when…

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Response from business owner

Thank you, Stephen! We appreciate your business and look forward to working with you again in the future.

via Facebook
MIKE B
MIKE B

....Joel Bartlett did an excellent job. Very satisfied with his work ethic and concern for the customer.

Jose F
Jose F

Great job, in every aspect, highly recommend. Thanks

Henry Hakes
Henry Hakes

These guys are great! Jacob / Tyler came to my house on a Saturday, looked at my unit. Told me the issue, gave me a price (which was very fair) and had me back up and running within a few hours of making the initial call. Will call them …

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Response from business owner

Henry,

Thanks for allowing us to take care of your AC system. We like sharing photos with our customer when it 112 degrees outside and the AC unit is making ice. Thanks for sharing and giving us the great review. -Tyler

via Google
Jared Alsal
Jared Alsal

Simple Home Comfort to the Rescue! My AC went out late Sunday night and i was great, i need to go to work on Monday. So i called them, they were open and happy to come out. They didn't have an "After Hours" fee like most of the others. They…

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Response from business owner

Jared,

Thanks for the great review, we do things differently around here at Simple Home Comfort, like we never charge an after hours fee. "That's Wrong" It not your fault that the system decided to break down then. We also will never lie to you to make a sale. We are upfront, open and transparent. If you have questions ask. ALL of our prices is lock so our techs cant change it. Yes, we like to replace old units, but only if that the option that you are wanting. We dont just try to sell you a new one just because. We look forward to servicing your AC system for many years to come. – Tyler

via Google
John Hawley
John Hawley

Great service. Technician Ricky came out to give an estimate for replacement and was professional and courteous, also went the extra mile to get me the best quote he could.

Response from business owner

John,

Thanks for allowing us to help you in your search for a new AC system. Ricky takes his job very professional and works hard for every customer he come in contact with. That for the great review. -Tyler

via Google
Janis Hoge`
Janis Hoge`

These guys are great......fast, knowledgeable, polite......EVERYTHING you would want or need for in home service......I will NEVER call anyone else when it comes to my A/C unit.......TOP NOTCH.....

Response from business owner

Janis,

It is top priority to take care of every customer when issues arise. It truly is our passion helping others and getting them back to a comfortable state inside the home. Thanks for being a great customer. -Tyler

via Google
molly davis
molly davis

Awesome! Very pleased with the tech, Jacob! He was polite and went out of his way to assure me he would fix the problem and not charge me for work I didn't need. Issue fixed. I'm pleased with this company and would use them again.

Response from business owner

Molly,

Thanks for the great words towards our tech Jacob, we truly stand behind all of our employees and only employ the best. It’s our job to make you and your home comfortable again. Thanks -Tyler

via Google
Nan Burke
Nan Burke

After the 1st company we hired botched every up, we hired Simple Home to install a new unit and duct work. They were fantastic, would definitely recommend them and they will be doing any future work we might have.

Response from business owner

I'm glad we could get your new system installed correctly and with a much better way to service it In the future. The only way to do a job is the right way. We'll always be here for anything you might need in the future. -Tyler

via Facebook
Nan Burke
Nan Burke

Great company, will have not only our future business but our friends and family as well.

via Facebook
Bruce Churley
Bruce Churley

My daughter had her ac go out and tyler was there within 30 minutes. The same day my ac went out and the first place i called was simple home. I called at 500 and within 45 minutes we had our ac up and running. Unfortunately, the ac unit …

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Response from business owner

Thanks for giving us a call last summer, Bruce. I'm thrilled our team got out to you and your daughter's place so quickly. We'll always be here to offer you no-nonsense service in a quick manner. Let us know if you ever need anything. -Tyler

via Facebook
Laura Doras
Laura Doras

Last week we tried to install a Nest thermostat to our home and it blew a fuse in our transformer (I think). Once we called Simple Home Comfort we had someone at our house within 2 hours on a Sunday. Joel was our technician and he was very …

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Response from business owner

Thanks for trusting us to get you taken care of in such a swift manner, Laura. We're always happy to get to your place as fast as possible to fix any AC issues you might be having. Please give us a call any time you need our services. -Tyler

via Facebook
Suzanne Reynolds
Suzanne Reynolds

Early in the morning my husband heard this screeching noise in our air conditioner. The next day Simple Home Comfort sent out a friendly technician who found out what was wrong replaced the part and gave us a tune up at the same time. I …

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via Facebook
Ezra Shumway
Ezra Shumway

Tyler and his crew are very knowledgeable and professional! I would recommend them to anyone looking for a friendly hard working and honest company to either service an old system or install a new one. I had them install an entire new …

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via Facebook
Crystal Perez
Crystal Perez

I am very happy with the service I received. They came to my house quickly and repaired the issue within a hour. The prices was very resonable.

via Facebook
Michael Craig
Michael Craig

This company is the best. I used them for my rental condo and my home. They are honest, every detail is thoroughly explained. They actually go out of their way to save you money. I will always choose Simple Home Comfort.

via Facebook
Karen Smith Riddle
Karen Smith Riddle

We came home from our vacation to find out that our ac had gone out sometime that day, and it was 104 in the house. I called a competing company who said that if I could wait until the morning, it would be less expensive for them to come …

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via Facebook
Mik Ega
Mik Ega

Had requested price to replace system another repairman said was bad, after Tyler came out to see what i would need he looked at system and found the other serviceman messed everything u[ Well after Tyler corrected what other guy screwed up…

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via Facebook
Diane Durfee
Diane Durfee

We had a great experience with Simple Home Comfort! New AC unit and just in time! They showed up when they said they would and got the job done in a timely manner. Our house hasn't felt this cool for years! Tyler is great to work with and …

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via Facebook
Denise Valle
Denise Valle

Very courteous and honest. Was able to make a repair right then. I highly recommend and will use their services again.

via Facebook
Kaytie Himes
Kaytie Himes

My experience was nothing but good with this company. My ac unit had stopped working and Simple Home Comfort was the second company to come take a look at it. The first company gave me no other option but to replace the whole unit which is …

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Response from business owner

Katie,

First off, thanks for inviting us into your home after you had a bad experience with another AC company. We hold ourselves to the highest degree of honesty. Yes, your system is old, do you need a new one? It wouldn't hurt. Our objective was to get your AC up and running and give you chance to make an educated decision on repair or replacement of your system. Also knowing that you just had a baby and was in a very hot house, there was no other option. Glad we have great customers to relly on. Thanks for the business and look forward to many great years of service. -Tyler

via Facebook
Keith Butler
Keith Butler

Tyler arrived early and addressed our problem. He is very knowledgeable and personable. He is honest and direct. His extra effort in diagnosing the problem saved us a new compressor. Highly recommended and will use for all of our A/C needs …

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via Facebook
Brooke Day Hathcock
Brooke Day Hathcock

This company will go above and beyond! They only do the best work.

via Facebook
Michael D. Jones
Michael D. Jones

On time. Appreciated the call notifying us they were about 30 minutes away. Added sound muffling blankets to the air units which have helped reduce the noise level. Thank-you for working to keep our neighbor's happy.

via Facebook
Kj Johnson
Kj Johnson

Simple Home Comfort, Tyler has been helping my clients out for years. As a Real Estate Agent, we get asked all the time for the Best HVAC Company and hands down..Simple Home Comfort! They are affordable, dependable, honest and by far very…

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Jose Lopez
Jose Lopez

I was very satisfied on the new split system install quality. I don't know much about hvac, but I do know the install quality is way better than Chass Roberts. It feels good to know that I can finally count on a good company to use in the …

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Sarah Sidell
Sarah Sidell

I was very pleased with the service and response time I got from Simple Home Comfort. They showed up quickly on the first visit, listened to my concerns and all my questions. They answered everything to my satisfaction and gave me a good …

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Justin Rice
Justin Rice

This company will go beyond your expectations! Scheduled a date at my convenience, tech was on time, serviced both my units and walked me through any parts that needed repair. He was knowledgeable and professional, yet took the time to …

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via Facebook
Eric Nielsen
Eric Nielsen

Very knowledgeable and very professional. Not only fixed my system but fixed the issues caused by the original install. The equipment was installed very clean with a minimum of wires and pipes showing. Highly recommend!!

via Facebook